Contact

How Can We Help Today?

Owned and operated by Outdoor Arrays, our team is ready to answer questions about robot mowers, patio furniture, or outdoor kitchens.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@OutdoorArrays.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours for quick questions
Typically under 5 minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that link to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. Please refer to our Return Policy page for full details on how to initiate a return and what qualifies.

Can I exchange an item for a different size or color?

If the item is eligible under our 30-Day Returns policy, you can return the original and place a new order for the preferred option. Our support team can walk you through the process.

How do I choose the right robot mower for my lawn?

The best fit depends on your yard size, terrain slope, and whether you have obstacles like flower beds or trees. Send us your yard details and our team can recommend a model suited to your landscape.

Do your outdoor kitchens require professional installation?

Installation needs vary by model. Some modular outdoor kitchen setups are designed for straightforward assembly, while larger configurations may benefit from professional installation. Check each product page for specifics or contact us for guidance.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

Select a topic...
Robot Mower Question
Patio Furniture Inquiry
Outdoor Kitchen Planning
Order or Shipping Status
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Quick Responses

Most email inquiries receive a thoughtful reply within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

30-Day Returns

Shop with confidence knowing eligible purchases are backed by our return policy.

Free Continental Shipping

Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.